Privacy Policy
Effective Date: 12/04/2025
1. Your Privacy Matters to Us
At FITB, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We may collect personal information from you when you:
- Fill out a form on our website
- Subscribe to our newsletter
- Contact us via email, phone, or our website
- Use any of our services
This information may include your:
- Name
- Email address
- Phone number
- Business name
- Any other information you provide voluntarily
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries or requests
- Provide our services to you
- Improve our website and customer experience
- Send marketing communications (only if you’ve opted in)
- Maintain internal records
We do not sell or share your personal information with third parties for their own marketing purposes.
4. Sharing Your Information
We may share your information with trusted third parties who help us operate our website or deliver our services (like hosting providers, email services, or payment processors). These partners are only given the data necessary to perform their tasks and are required to keep your data confidential.
We may also disclose information if required to do so by law or in response to valid legal requests.
5. Security
We take reasonable steps to protect your information from unauthorized access, alteration, or misuse. However, no method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to improve user experience and help us analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect some functionality of the website.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reading their privacy policies if you choose to visit them.
8. Your Choices
You may:
- Opt out of receiving marketing emails from us by clicking “unsubscribe” in any email
- Contact us to update or correct your personal information
- Request that we delete your personal data, subject to any legal obligations we may have
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date at the top will indicate when it was last updated.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us at:
FITB PLT
hello@fitb.agency
+6013 786 1288
#03-30, Block B, Pusat Perdagangan Ekoflora, Jalan Ekoflora 7/1, Taman Eko Flora 81100 Johor Bahru, Johor